Privacy Policy

Te Tōpuni Ngārahu is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 and other applicable New Zealand laws. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use our website, register for events, purchase tickets, subscribe to communications, or otherwise engage with us.  By using this website, you acknowledge that your personal information may be collected, used and disclosed in accordance with this Privacy Policy.

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Who We Are

Te Tōpuni Ngārahu is a kaupapa Māori organisation working to support and advance the aspirations of uri, whānau, hapū and iwi through leadership, advocacy, partnerships, events and community initiatives.

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For privacy-related enquiries, please contact:

Privacy Officer
Te Tōpuni Ngārahu
Email: admin@tetopuningarahu.nz
Postal Address: Ngāmotu House, L4, 139 Devon Street West, New Plymouth

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Collection of Information

We may collect personal information that you voluntarily provide to us, including:

You may give us information about yourself, such as your name, address, contact numbers and email address, for example when you register for one of our events or purchase something from us. If you do not give this information we may not be able to provide the goods or services to you.

When you visit our website we may collect further information such as the address of your internet service provider (ISP) and your activity on our site.

We may use the information you provide to process your transaction, to administer your account and process payments for goods and services.

In addition we may use the information to promote and market our events and services, or the products and services of others. However we will not do this by email unless we have your consent to do so. These emails will always include an ‘UNSUBSCRIBE' facility. Further if you do not wish to receive them, you can notify us by email at admin@tetopuningarahu.nz

You may request a copy of the information and/or request corrections or changes to be made to it. You can do this by emailing us at admin@tetopuningarahu.nz

 

Disclosure of Information

We will not sell, trade or lend your personal information to others or third parties. However we do use third parties to perform services on our behalf, for example delivery of packages, sending mail, emails and processing payments. They will have access to your personal information required to perform these services, but we do not authorize them to use your information for purposes other than this.

 

Event Ticketing and Payments

When online ticket sales become available, payments may be processed through trusted third-party payment providers.

Te Tōpuni Ngārahu does not store full credit card information on its website unless required and supported by a secure payment platform.

Payment providers may collect and process payment information in accordance with their own privacy policies and security standards.

 

Security

We are committed to protecting the security of your data and have taken steps to ensure your personal information is secure. We use secure servers, and industry standard data encryption whenever we are receiving or transferring your information online. However we accept no responsibility for any loss, misuse, unauthorized access or disclosure, alteration or destruction of personal information which you submit to us. When we transmit sensitive information (such as credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) Protocol using 128 bit data encryption.

 

 

Email Marketing and Communications

If you subscribe to our newsletter or marketing communications, we may use your contact details to provide information about:

• Upcoming events

• Community initiatives

• News and updates

• Opportunities relevant to our kaupapa

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

 

Sharing Personal Information

We will not sell or rent your personal information.

We may share personal information with:

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Service Providers

Trusted providers who assist us with:

• Event management

• Ticketing systems

• Payment processing

• Website hosting

• Data storage

• Email communications

• Analytics services

 

Legal Requirements

We may disclose personal information where required or authorised by law, including:

• Compliance with court orders

• Law enforcement requests

• Regulatory obligation

Event Partners:

Where events are delivered jointly with sponsors, funding partners or co-host organisations, registration information may be shared only when necessary for event administration and where attendees have been informed.

 

Overseas Disclosure of Information

Some technology service providers may store or process information outside New Zealand.

Where personal information is transferred overseas, Te Tōpuni Ngārahu will take reasonable steps to ensure that the recipient protects your information in a manner substantially similar to New Zealand privacy requirements, as required under the Privacy Act 2020.

 

Protecting Your Information

We take reasonable security measures to protect personal information against:

• Loss

• Unauthorised access

• Misuse

• Disclosure

• Alteration

• Destruction

These measures may include:

• Secure hosting environments

• Encryption technologies

• Access controls

• Password protection

• Staff training and confidentiality obligations

While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.

 

How Long We Keep Information

We will retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal, financial, reporting or operational requirements.

When information is no longer required, it will be securely destroyed or de-identified.

 

Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you.

• Request correction of your personal information.

• Ask questions about how your information is being used.

Requests should be directed to our Privacy Officer.

We will respond within the timeframes required by New Zealand law.

 

Privacy Breaches

If a privacy breach occurs that is likely to cause serious harm, we will respond in accordance with the Privacy Act 2020 and notify affected individuals and the Office of the Privacy Commissioner where required.

 

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or operational needs.

Any updated version will be published on this website with the revised effective date.

 

Contact Us

For any privacy-related enquiries, requests for access or correction of personal information, or concerns about how your information has been handled, please contact:

Privacy Officer
Te Tōpuni Ngārahu
Email: admin@tetopuningarahu.nz
Address: 139 Devon Street West, L4, New Plymouth